Pakistan Job

Call Center Associate Jobs at HR Business Solutions in Islamabad, Islāmābād

HR Business Solutions
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

HR Business Solutions is currently accepting applications for the position of Call Center Associate in the Islāmābād area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

HR Business Solutions operates within the Human Resources Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:HR Business Solutions
Position:Call Center Associate
Region:Islāmābād, Islamabad - Islāmābād
Seniority Level:Entry level
Job Type:Full-time
Industry:Human Resources Services

Job Description

We are currently hiring for one of our clients located in E-11, Islamabad. The position is for a Call Center Specialist at HR Business Solutions.

Role Description:

This is a full-time on-site role for a Call Center Specialist at HR Business Solutions in Islamabad. As a Call Center Specialist, you will be responsible for providing exceptional customer service, sales, handling customer inquiries, resolving customer complaints, and maintaining the company’s reputation. The ideal candidate must possess excellent communication skills, computer literacy, and a commitment to effectively utilizing available resources to respond to customer inquiries with the goal of resolving issues during the first interaction.

Qualifications:

  • Customer Support and Contact Center experience
  • Generating Sales through Leads
  • Excellent verbal and written communication skills
  • Customer service experience
  • Computer literacy and proficiency in commonly used tools such as Microsoft Office
  • Commitment to solving customer problems with an emphasis on first contact resolution
  • Ability to work in a high-pressure environment with the goal of meeting performance targets
  • Patience, empathy, and ability to manage difficult customer conversations

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Islāmābād
City Islamabad
Full Address HR Business Solutions Pvt Ltd, Plaza 17, Second Floor, Jinnah Boulevard, Sector E DHA Phase II, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Company Information

HR Business Solutions

HR Business Solutions is a leading company in Pakistan that specializes in providing comprehensive human resources solutions. With a proven track record, we understand the critical role HR plays in the success of every organization. Our team of experienced professionals works closely with businesses across various industries, offering tailored solutions to meet their specific HR needs. From recruitment and talent acquisition to training and development, performance evaluation, and employee engagement, we are committed to helping businesses build a highly skilled and motivated workforce. With our expertise and innovative strategies, HR Business Solutions is your trusted partner in achieving sustainable business growth.