Call Center Representative Jobs at BackendCommunications in Lahore, Punjab
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BackendCommunications is currently seeking applicants for the position of Call Center Representative in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
BackendCommunications operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | BackendCommunications |
| Position: | Call Center Representative |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
Backend Communications is a contact center that specializes in providing communication-related support to businesses seeking to outsource their sales and support functions. We take pride in conducting email, chat, WhatsApp, SMS, and on-call (voice) correspondence with end-users to ensure that every conversation matters. Our services are engineered to undertake both inbound and outbound projects, and we tailor our offerings to meet client needs. We are located in Lahore, Pakistan, and are committed to nurturing a culture of professionalism, enthusiasm, and growth within the contact center industry.
Role Description
We are currently seeking a full-time Call Center Representative to join our team in Lahore. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, emails, chats, and other forms of communication with customers. Your duties will include answering questions, providing information, addressing concerns, and resolving problems, all while delivering exceptional customer service and adhering to company policies. This is an on-site role, and applicants must be located in Lahore.
Qualifications
- Excellent communication skills, with proficiency in English and Urdu
- Prior experience working in a call center or customer service role
- Computer literacy, with experience in using relevant software and tools
- Strong interpersonal skills and the ability to work well in a team environment
- The ability to multitask and handle competing priorities while remaining organized and focused
- A customer-first mindset, with a commitment to delivering exceptional customer experiences
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
Job Application Information
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