Call Center Representative Jobs at CareCloud in Islamabad, Punjab
CareCloud is currently accepting applications for the position of Call Center Representative in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
CareCloud operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | CareCloud |
| Position: | Call Center Representative |
| Region: | Islamabad - Punjab, Punjab |
| Seniority Level: | Entry level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are seeking a Client Service Executive to join our team and provide exceptional support to our US-based clients. As a Client Service Executive, you will be the primary point of contact, assisting clients with inquiries, resolving issues, and ensuring a seamless client experience.
Key Responsibilities
- Serve as the main contact for US clients, providing prompt and professional support.
- Handle client inquiries, troubleshoot issues, and resolve concerns in a timely manner.
- Coordinate with internal departments to ensure client needs are met effectively.
- Build strong client relationships through proactive communication and engagement.
- Monitor and respond to client support requests via phone, email, or chat.
- Maintain accurate records of client interactions and feedback for continuous improvement.
Qualifications
- 1+ years of experience in client services or support roles.
- Excellent communication skills, especially with US clients.
- Ability to work in US time zones or as per required shift timings.
- Problem-solving skills with a client-focused approach.
- Proficiency in CRM software and MS Office.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Islamabad |
| Google Map | Google Map |
Job Application Information
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