Pakistan Job

Call Center Specialist Jobs at Kolaxo Contact Center Services in Lahore, Punjab

Kolaxo Contact Center Services
Published 12 months ago

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Kolaxo Contact Center Services is thrilled to announce job openings for the position of Call Center Specialist in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Kolaxo Contact Center Services, we operate in the Facilities Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Kolaxo Contact Center Services.

Job Information

Company:Kolaxo Contact Center Services
Position:Call Center Specialist
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Facilities Services

Job Description

Company Description

Kolaxo Contact Center Services is a leading Answering Service located in Lahore. With over 500 trained virtual operators, we serve more than 30,00 businesses in the United States. Our 24/7 telephone answering service is tailored to meet our client’s customer expectations in a timely and professional manner.

Role Description

This is a full-time on-site role as a Call Center Specialist. The Call Center Specialist will be responsible for handling inbound and outbound calls, providing excellent customer service and support, maintaining a positive and professional attitude, and accurately entering customer information into a computer system.

Qualifications

  • Customer Support and Service skills
  • Excellent Communication skills
  • Experience in Contact Centers is preferred
  • Computer Literacy and ability to quickly learn new software
  • Excellent problem-solving and interpersonal skills
  • Ability to work under pressure and meet performance targets
  • High School Diploma or equivalent. Associates degree preferred.

Additional qualifications that would be beneficial for this role include bilingual language skills, experience using various Customer Relationship Management (CRM) software, and prior experience in the customer service industry.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address Kolaxo Print, Building no 786, Samsani Road, Multan Rd, Hanjarwal, Lahore, Punjab 54000, Pakistan
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Company Information

Kolaxo Contact Center Services

Kolaxo Contact Center Services is a leading call center company based in Pakistan. With a team of skilled professionals and cutting-edge technology, we deliver exceptional customer service solutions to businesses worldwide. Our services include inbound and outbound call handling, customer support, telemarketing, lead generation, and data management. We pride ourselves on providing efficient and cost-effective solutions tailored to meet our clients’ specific needs. With a focus on quality and customer satisfaction, Kolaxo Contact Center Services is your trusted partner for all your contact center requirements.