Pakistan Job

Call Center Specialist Jobs at Perfect Group in Rawalpindi, Punjab

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Published 4 months ago

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Perfect Group is currently seeking applicants for the position of Call Center Specialist in Rawalpindi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Perfect Group, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Perfect Group
Position:Call Center Specialist
Region:Punjab, Rawalpindi - Punjab
Salary:PKR 45.000 - PKR 180.000 per Month
Job Type:Full-time

Job Description

Perfect Group is looking for a Call Center Specialist to efficiently handle both inbound and outbound calls. The ideal candidate will exhibit exceptional communication skills, patience, and effective problem-solving abilities.

Key Responsibilities:

– Handle a high volume of customer calls.

– Listen attentively to customer inquiries and provide suitable solutions.

– Follow prescribed communication scripts and company protocols.

– Keep accurate records of all customer interactions.

– Achieve individual and team targets regarding customer satisfaction.

– Escalate complex issues as needed.

Requirements:

– Prior experience in a call center or customer service role is preferred.

– Excellent communication skills with the ability to remain composed in stressful situations.

– Basic computer skills, with knowledge of CRM systems.

– Fluent in English.

Why Join Us?

Enjoy a supportive team environment, competitive salary, and ample training opportunities.

Time: 6 PM to 3 AM

Location: Rawalpindi (In-person required)

Application Deadline: July 28, 2025

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Punjab
City Rawalpindi
Full Address Satellite Town, Rawalpindi, Punjab, Pakistan
Google Map Google Map

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Company Information

Perfect Group

Perfect Group is a leading company based in Pakistan, known for its excellence in various sectors including manufacturing, textiles, and technology. With a commitment to quality and innovation, Perfect Group has established itself as a trusted name in the market. The company focuses on sustainable practices while delivering high-quality products to meet the needs of its customers. Through continuous improvement and a dedicated team, Perfect Group aims to contribute positively to the economy and society.