Call Center Specialist Jobs at RSF SOFT in Lahore, Punjab

RSF SOFT is currently accepting applications for the position of Call Center Specialist in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

RSF SOFT operates within the Advertising Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

We are seeking highly motivated and dynamic individuals to join our team as Outbound Call Center Representatives. As a representative, you will be responsible for conducting outbound calls to potential customers, promoting our products/services, and generating leads for our business.

Responsibilities:

• Conduct outbound calls to prospective customers using a provided call list.
• Introduce and explain our products/services to potential customers.
• Effectively communicate the key features and benefits of our offerings.
• Identify and qualify sales opportunities through active listening and probing questions.
• Keep accurate and detailed records of customer interactions and the sales process in the CRM system.
• Meet or exceed daily/weekly/monthly sales targets.
• Build and maintain positive and professional relationships with customers.
• Provide exceptional customer service and address customer inquiries or concerns.
• Continuously enhance product knowledge to effectively address customer questions.
• Work collaboratively with team members to achieve overall campaign objectives.
• Adhere to company policies and procedures.

Requirements:

• Previous experience in outbound telemarketing or sales is preferred.
• Excellent communication skills with a clear and confident phone voice.
• Ability to multitask and manage multiple conversations simultaneously.
• Strong persuasion and negotiation skills.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Excellent problem-solving and decision-making abilities.
• Good computer skills, including proficiency in CRM software and basic Microsoft Office applications.
• Self-motivated and able to work independently as well as part of a team.
• Ability to adapt to changing priorities and thrive in a fast-paced environment.
• High school diploma/GED required; higher education is a plus.

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address