Call Center Specialist Jobs at SandLab in Islāmābād
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SandLab is thrilled to announce job openings for the position of Call Center Specialist in the Islāmābād area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At SandLab, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SandLab.
Job Information
| Company: | SandLab |
| Position: | Call Center Specialist |
| Region: | Islāmābād |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
A Call Center Specialist is responsible for providing exceptional customer service and handling a high volume of inbound and outbound calls. As a specialist, you will be the first point of contact for customers, addressing their inquiries, resolving issues, and providing information about products and services.
Key Responsibilities:
- Answer incoming calls and respond to customer queries, concerns, and complaints in a professional and timely manner.
- Provide accurate and detailed information about products and services.
- Handle requests for troubleshooting, technical support, and product assistance.
- Take ownership of resolving customer issues and ensuring customer satisfaction.
- Maintain customer databases and update customer records.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations and difficult customers with empathy and professionalism.
- Strong problem-solving skills and the ability to think quickly on your feet.
- Proficiency in using call center software and computer applications.
- Strong multitasking and organizational skills.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Region | Islāmābād |
| Google Map | Google Map |
Job Application Information
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