Call Center Supervisor Jobs at ALGO- ALGO in Karāchi, Sindh
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ALGO- ALGO is currently accepting applications for the position of Call Center Supervisor in the Sindh area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
ALGO- ALGO operates within the Technology & Information and Internet industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | ALGO- ALGO |
| Position: | Call Center Supervisor |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Other |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | Information and Internet, Technology |
Job Description
We are currently seeking a Call Center Supervisor to join our team at ALGO. As a Call Center Supervisor, you will be responsible for overseeing the day-to-day operations of the call center and ensuring that our team of Call Center Representatives delivers exceptional customer service. In this role, you will be responsible for managing and coaching a team of Call Center Representatives, monitoring call quality and productivity, and providing ongoing training and feedback. You will also be responsible for handling escalated customer inquiries and resolving complex issues. The ideal candidate will have previous experience in a call center supervisory role, strong leadership and organizational skills, and a customer-centric approach. If you are a results-driven individual who excels in a fast-paced environment, we would love to hear from you. Requirements:
- Prior experience in a call center supervisory role
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Ability to motivate and coach a team to achieve performance targets
- Experience with call center software and tools
- Proven ability to handle escalated customer inquiries and resolve complex issues
- Ability to analyze data and generate reports
- Knowledge of call center best practices and industry trends
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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