Pakistan Job

Call Center Supervisor Jobs at LiveGreeter in Lahore, Punjab

LiveGreeter
Published 5 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Company LiveGreeter is offering job opportunities for the position of Call Center Supervisor in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 23,000 - Rs 90,000 (per Month). However, the salary may vary depending on the company's decision.

LiveGreeter operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:LiveGreeter
Position:Call Center Supervisor
Region:Lahore - Punjab, Punjab
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Information Technology & Services

Job Description

Are you an energetic and driven professional looking to make a significant impact in the tech industry? LiveGreeter, based in Lahore, is seeking passionate individuals to join its dynamic Operations Department.

Position: Call Center Supervisor

Location: Gulberg 3, Lahore (Not a remote job)

Hours: Mon-Fri 6pm – 3am

Responsibilities:

  • Oversee daily operations of the call center, ensuring efficient and effective service delivery.
  • Lead, mentor, and motivate a team of call center agents to achieve performance targets and deliver exceptional customer service.
  • Monitor and manage call center performance metrics, identifying areas for improvement and implementing action plans.
  • Handle escalated customer issues and provide resolution in a timely and professional manner.
  • Ensure compliance with company policies, procedures, and industry regulations.
  • Provide training and development opportunities to enhance the skills and knowledge of the call center team.
  • Demonstrate exceptional communication and leadership skills to meet and exceed operational goals.
  • Adaptability to work night shifts.

Qualifications:

  • 2 – 3 years of demonstrated experience in a supervisory role within a call center environment, preferably in the US market.
  • Proficiency in English communication and a proven track record of successful team management and operational efficiency.
  • Ability to work effectively in a fast-paced, dynamic environment, meeting targets and objectives.
  • Ambitious and driven individual seeking a long-term role for personal and professional growth.

Benefits:

  • Competitive salary exceeding market standards.
  • Exciting work environment with opportunities for career advancement.
  • Attractive perks and benefits.

Join LiveGreeter and become an integral part of a tech company that values dedication, growth, and excellence. Apply today to be considered for this promising opportunity.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address Live Greeter, 17, Block E2 Block E 2 Gulberg III, Lahore, Punjab 54000, Pakistan
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

LiveGreeter

LiveGreeter is a pioneering company in Pakistan that is transforming the way businesses engage with their customers. With a focus on providing exceptional customer service, LiveGreeter offers innovative solutions to enhance the overall experience for both online and offline customers. Utilizing cutting-edge technology, their Virtual Greeter feature allows businesses to deliver personalized greetings and assistance to website visitors, increasing sales and customer satisfaction. Additionally, LiveGreeter’s trained professionals provide round-the-clock customer support through live chat and phone, ensuring prompt and efficient resolutions to any queries or concerns. With their relentless dedication to excellence, LiveGreeter is leading the customer service revolution in Pakistan.