Pakistan Job

Call Center Team Lead Jobs at Fulcrum Pvt. Limited in Karachi Division, Sindh

Fulcrum Pvt. Limited
Published 8 months ago

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Company Fulcrum Pvt. Limited is offering job opportunities for the position of Call Center Team Lead in the Sindh area. The job type available is Full-time.

We are looking for candidates who possess Information Technology skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 80,000 (per Month). However, the salary may vary depending on the company's decision.

Fulcrum Pvt. Limited operates in the Human Resources industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Fulcrum Pvt. Limited
Position:Call Center Team Lead
Region:Karachi Division - Sindh, Sindh
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

We’re looking for a BPO Lead who is passionate about training others and helping them to succeed. The ideal candidate will have experience working in a BPO and be able to effectively train others on the various systems and processes used.

Title: Lead Training & Development

Location: DHA Phase 5, Karachi

Industry: BPO / Call Center

Education: Bachelors

Experience: 3-5 years of relevant experience

Timings: 8:00 PM – 5:00 AM (evening)

Working days: Monday – Friday

Salary: Market Competitive

Responsibilities:

  • Provide training and instruction to customer service representatives
  • Develop course curriculum for all job functions
  • Provide feedback to managers on performance
  • Training at new locations
  • Coaching and mentoring agents
  • Conducting regular tests and auditing calls

Position: Call Center Team Lead

Company: Fulcrum Pvt. Limited

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karachi Division
Full Address Fulcrum Group of Companies, Plot # 22-C 5th Commercial Ln, Karachi, 75500, Pakistan
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Company Information

Fulcrum Pvt. Limited

Fulcrum Pvt. Limited is a leading company based in Pakistan. With a passion for innovation and a commitment to excellence, Fulcrum Pvt. Limited offers a wide range of services including IT solutions, software development, and consultancy. With a team of experienced professionals, the company provides cutting-edge technology solutions to clients across various industries. Fulcrum Pvt. Limited takes pride in its customer-centric approach, delivering customized solutions that meet the unique requirements of each client. Committed to quality and client satisfaction, Fulcrum Pvt. Limited is dedicated to driving growth and success for businesses in Pakistan and beyond.