Call Support Analyst Jobs at Octdaily in Karāchi, Sindh
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Octdaily is currently accepting applications for the position of Call Support Analyst in the Sindh area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Information Technology and Customer Service skills and have a minimum of Associate in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Octdaily operates within the IT Services and IT Consulting and Marketing Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Octdaily |
| Position: | Call Support Analyst |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Information Technology and Customer Service |
| Seniority Level: | Associate |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Advertising Services |
Job Description
Octdaily is currently looking for a dedicated Call Support Agent with experience in the healthcare industry. As a Call Support Analyst, you will be responsible for providing top-notch support to healthcare professionals, such as doctors and nurses, via phone and email. Your main goal will be to resolve technical issues promptly and ensure a seamless experience for our clients.
Key Responsibilities:
- Deliver exceptional customer support to healthcare professionals through phone and email.
- Demonstrate expertise in Windows systems and troubleshoot technical issues remotely.
- Understand tier-based escalation models to handle issues efficiently and proactively identify critical concerns.
- Respond to email inquiries promptly and professionally.
- Follow up diligently to address all client concerns satisfactorily.
Requirements:
- Prior experience in customer support, ideally in healthcare or technical support.
- Proficiency in Windows systems and knowledge of escalation procedures.
- Excellent communication skills with a focus on clarity and professionalism.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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