Pakistan Job

Calling Agent Night Jobs at Bright Ideas Communications in Islamabad, Islāmābād

Bright Ideas Communications
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Bright Ideas Communications is currently accepting applications for the position of Calling Agent Night in the Islāmābād area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Administrative skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Bright Ideas Communications operates within the Marketing Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Bright Ideas Communications
Position:Calling Agent Night
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Administrative
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Marketing Services

Job Description

As a Night Agent in our call center, you will be responsible for providing excellent customer service to our clients during overnight hours. You will handle a variety of inbound calls, assisting customers with inquiries, resolving issues, and processing orders. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • Answer inbound calls from customers professionally and courteously.
  • Listen actively to customer inquiries and provide accurate information about our products/services.
  • Troubleshoot and resolve customer complaints or issues promptly.
  • Process orders, returns, and payments accurately and efficiently.
  • Escalate complex problems to higher-level support or management as needed.
  • Maintain thorough and accurate records of customer interactions in the CRM
  • Collaborate effectively with team members and other departments to ensure customer satisfaction.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Islāmābād
City Islamabad
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Job Application Information

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Company Information

Bright Ideas Communications

Industry: Marketing Services

Bright Ideas Communications is a leading media agency based in Pakistan, specializing in innovative and creative communication solutions. With a strong focus on delivering unique strategies for clients, they offer a wide range of services including public relations, digital marketing, and event management. With a team of experienced professionals, Bright Ideas Communications is committed to providing top-notch services tailored to meet the specific needs of each client. Their innovative approach and attention to detail set them apart as a trusted partner for companies looking to enhance their brand presence and engage with their target audience effectively.