Pakistan Job

CC Team Leader Jobs at Shafaq n Kami in Gulberg Colony, Punjab

Shafaq n Kami company icon
Published 2 days ago

Shafaq n Kami is inviting applications for the role of CC Team Leader in Gulberg Colony. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Shafaq n Kami operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Shafaq n Kami
Position:CC Team Leader
Region:Gulberg Colony - Punjab, Punjab
Salary:PKR 60.000 - PKR 240.000 per Month
Job Type:Full-time

Job Description

Shafaq n Kami is looking for a motivated and dynamic Team Lead to oversee our Customer Support team. In this role, you will mentor and guide the Customer Support Representatives (CSRs) to reach their goals, monitor team performance, provide coaching, and handle escalations to ensure prompt resolution of issues. You will also be responsible for implementing strategies to enhance efficiency while upholding the highest standards of professionalism and company values.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Punjab
City Gulberg Colony
Full Address 55-C/I, Gulberg, Lahore
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Company Information

Shafaq n Kami