Pakistan Job

Chat Support Executive Jobs at DealCart in Karachi Division, Sindh

DealCart
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Company DealCart is offering job opportunities for the position of Chat Support Executive in the Sindh area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 23,000 - Rs 90,000 (per Month). However, the salary may vary depending on the company's decision.

DealCart operates in the Retail industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:DealCart
Position:Chat Support Executive
Region:Karachi Division - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Retail

Job Description

  • Deliver exceptional customer service by responding to queries in real-time, troubleshooting problems, and ensuring a positive customer experience via chat.
  • Provide accurate information about products, services, and company policies.
  • Assist customers in navigating our platform, troubleshooting problems, and resolving technical issues.
  • Collaborate with other team members to escalate complex issues and ensure swift resolution.
  • Maintain a high level of customer satisfaction by consistently meeting and exceeding customer expectations.
  • Keep accurate records of customer interactions, transactions, comments, and complaints.
  • Stay informed about product updates, promotions, and company policies to provide relevant information to customers.
  • Continuously improve knowledge and skills through training sessions and staying updated on industry trends.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karachi Division
Full Address Deal cart, Pak Avenue, Cantonment Graveyard Rd, Block-19 Block 19 Gulistan-e-Johar, Karachi, Karachi City, Pakistan
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Job Application Information

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Company Information

DealCart

Industry: Retail

DealCart is a leading e-commerce company based in Pakistan, known for its cutting-edge technology and exceptional customer service. With a mission to transform the way people shop online, DealCart offers a wide range of products, including electronics, fashion, home appliances, and more. Through their user-friendly website and mobile app, customers can enjoy a seamless shopping experience, complete with secure payment options and fast delivery services. DealCart’s commitment to quality, affordability, and innovation has earned them a loyal customer base and established them as a trusted brand in the ever-growing Pakistani e-commerce market.