Chat Support Executive Jobs at Dubizzle Labs in Lahore, Punjab
Dubizzle Labs is currently seeking applicants for the position of Chat Support Executive in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Customer Service, Writing/Editing, & Business Development skills and have a minimum of Executive in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Dubizzle Labs operates within the Telephone Call Centers, Banking, & Real Estate industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Dubizzle Labs |
| Position: | Chat Support Executive |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Business Development, Customer Service, Writing/Editing |
| Seniority Level: | Executive |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Zameen.com is seeking a Chat Support Executive to join our Bayut and Dubizzle Labs Operations. Become a valued member of our dynamic team!
Job Responsibilities:
- Respond promptly to customer queries via email or chat.
- Identify customer needs and guide on specific features.
- Update internal databases with technical info and customer interactions.
- Collaborate with team for feature requests and solutions.
- Inform customers about new features and services.
- Follow up with customers for issue resolution.
- Gather and share customer feedback with teams.
- Support in training junior Customer Support Representatives.
Job Requirements:
- Experience: 6 months – 1 year in Email/Chat Support.
- Education: Graduate degree required.
- Location: Gulberg, Lahore.
- Shifts: Hybrid.
- Prior experience in Customer Support or similar role.
- Proficiency in help desk software and remote support tools.
- Understanding of CRM systems and processes.
- Strong communication and problem-solving abilities.
- Ability to multitask and remain patient in challenging situations.
- Familiarity with industry practices is a plus.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | 63-B، Dubizzle Labs, Mega Tower, 8th Floor، II Main Boulevard Gulberg, Lahore, Pakistan |
| Google Map | Google Map |
Job Application Information
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