Chat Support Executive Jobs at Eplanet Global Pakistan in Karachi Division, Sindh
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Eplanet Global Pakistan is currently accepting applications for the position of Chat Support Executive in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Administrative skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Eplanet Global Pakistan operates within the Outsourcing and Offshoring Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Eplanet Global Pakistan |
| Position: | Chat Support Executive |
| Region: | Karachi Division - Sindh, Sindh |
| Job Function: | Administrative |
| Seniority Level: | Entry level |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
Key Responsibilities:
– Respond promptly and professionally to customer inquiries via chat, providing accurate information and assistance.
– Identify and assess customer needs to achieve resolution on the first contact, ensuring a positive customer experience.
– Utilize product knowledge and resources to troubleshoot and resolve customer issues effectively.
– Maintain comprehensive and accurate records of customer interactions.
– Collaborate with team members to escalate complex issues and provide support solutions.
– Stay updated on product features, policies, and procedures to address customer queries.
Requirements:
– Proven experience in chat support roles.
– Excellent communication skills, both written and verbal.
– Strong problem-solving and multitasking abilities.
– Familiarity with chat support platforms preferred.
– Ability to work night shifts with a positive attitude and patience.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karachi Division |
| Full Address | ePlanet Communications Inc، 2nd Floor, City View Tower، 156 Shaheed-e-Millat Rd، near Naheed Supermarket, Bahadurabad Delhi Mercantile Society, Karachi, Karachi City, Sindh, Pakistan |
| Google Map | Google Map |
Job Application Information
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