Chat Support Executive – International Jobs at Abacus Outsourcing in Lahore, Punjab
Abacus Outsourcing is thrilled to announce job openings for the position of Chat Support Executive - International in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Human Resources and Information Technology skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Abacus Outsourcing, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Abacus Outsourcing.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Chat Support Executive - International |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Human Resources and Information Technology |
| Seniority Level: | Associate |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Job Description
Key Responsibilities:
- Provide prompt and professional responses to customer inquiries via chat.
- Handle multiple chat sessions simultaneously, ensuring timely and accurate responses.
- Resolve customer issues efficiently, escalating complex problems when necessary.
- Maintain a thorough understanding of products, services, and policies.
- Document customer interactions and update records in the CRM system.
- Collaborate with team to improve customer service processes.
- Stay updated on product changes and industry developments.
Qualifications:
- Proficiency in spoken English at B-2 and C-1 levels.
- Minimum Intermediate Degree
- Excellent written communication skills with focus on customer satisfaction.
- Previous experience in customer support role, preferably in chat support.
- Strong problem-solving skills and ability to think quickly under pressure.
- High level of empathy and patience when dealing with customers.
- Ability to multitask and manage time effectively.
- Familiarity with CRM systems and chat support software is a plus.
Job Type: Full-time
Pay: Rs60,00.00 – Rs70,00.00 per month
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Abacus Consulting BPO Division., Shaheen Complex, 38 Abbott Road, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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