Pakistan Job

Chat Support Specialist Jobs at Eastgate Industries Pvt Ltd in Lahore, Lahore

Eastgate Industries Pvt Ltd company icon
Published 8 months ago

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Welcome to our job portal. Eastgate Industries Pvt Ltd is offering exciting opportunities for the position of Chat Support Specialist in Lahore. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Eastgate Industries Pvt Ltd, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Eastgate Industries Pvt Ltd. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Eastgate Industries Pvt Ltd
Position:Chat Support Specialist
Region:Lahore, Lahore - Lahore
Job Type:Full-time

Job Description

Eastgate Industries Pvt Ltd is seeking a dedicated Chat Support Specialist to join our team. In this role, you will handle incoming calls, emails, and chat inquiries with professionalism and efficiency, aiming for a 70% first-call resolution rate. You will also address customer complaints with empathy, aspiring to achieve an 80% satisfaction rate.

Your key responsibilities will include documenting technical issues, staying informed about product updates, and proactively connecting with customers to assess their needs. A bachelor’s degree and a minimum of 1.5 years of call center experience are mandatory. Proficiency in English is required. This position is based in Lahore and necessitates in-person attendance.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Lahore
City Lahore
Full Address Kashmir Block, Allama Iqbal Town, Lahore
Google Map Google Map

Job Application Information

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