Pakistan Job

Chat Support Specialist Jobs at Mindbridge in Lahore, Punjab

Mindbridge
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Mindbridge is currently accepting applications for the position of Chat Support Specialist in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Customer Service skills and have a minimum of Associate in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Mindbridge operates within the Outsourcing and Offshoring Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Mindbridge
Position:Chat Support Specialist
Region:Lahore - Punjab, Punjab
Job Function:Customer Service
Seniority Level:Associate
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Who We Are

We are the world’s most cost-effective and Pakistan’s largest English language-based outsourcing company, specializing in customer care services for global leaders in technical support, banking, telecom, transportation, and retail. With top-tier resources and a focus on client satisfaction, we pride ourselves on industry-leading service quality. Join us and engage with enterprises worldwide!

The Job

CUSTOMER SUPPORT SPECIALIST (INTERNATIONAL)

What we offer:

  • Rs.125,00 Monthly Salary
  • Work-Life Balance (5 days a week)
  • No Sales Targets
  • Medical Insurance
  • Leave Encashment
  • On Job Training
  • State-of-the-Art Infrastructure
  • Annual Increment
  • Employee Engagement Programs

Responsibilities

  • Handle Customer Queries
  • Follow Standard Processes
  • Ensure End-to-End Resolution
  • Improve Customer Experience
  • Overcome Objections

Qualifications

  • A-Levels/Intermediate
  • Empathy towards users
  • Excellent Communication Skills
  • Native/Bilingual English Speaker
  • Detail-oriented

We’re equal opportunity advocates, welcoming diversity and inclusion. Females and minorities are encouraged to apply. Walk-in interviews available Mon-Sat, 11 am – 6 pm.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Mindbridge Private Limited, Mindbridge Building، 32 Empress Rd, Usmania Colony Garhi Shahu, Lahore, Punjab 54000, Pakistan
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Company Information

Mindbridge

Mindbridge is a pioneering tech company based in Pakistan, leading the charge in breaking barriers and forging new paths in the country’s ever-growing tech industry. With a strong focus on innovation, Mindbridge is revolutionizing the way businesses operate by providing cutting-edge software solutions and digital services. Driven by a passionate team of skilled professionals, Mindbridge aims to empower businesses and individuals alike through their state-of-the-art technology solutions. Their extensive range of services includes web and mobile app development, artificial intelligence, data analytics, and digital marketing. Mindbridge’s commitment to excellence and customer satisfaction has positioned them as a trailblazer in Pakistan’s tech landscape. With a mission to drive digital transformation and propel the country towards a tech-driven future, Mindbridge is making waves in the industry while paving the way for others to follow.