Client Service Representative – Morning/Night Shift Jobs at Maxobiz in Lahore, Punjab

Maxobiz is currently seeking applicants for the position of Client Service Representative - Morning / Night Shift in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Maxobiz operates within the Graphic Design industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

Maxobiz is a dynamic and innovative graphic design agency serving clients in 30+ countries with different Niches. Our dedicated team of professionals collaborates to deliver exceptional design and web development services, enhancing brand identities worldwide. We are seeking a CSR with good command over Written English to join our team at our Gulberg 3 office in Lahore.

Responsibilities:

• Oversee client communication on freelance platforms and through emails, ensuring prompt and professional responses.
• Maintain a consistent workflow among resources, ensuring a balanced distribution of tasks throughout the day.
• Keep track of daily work reports and update the Project Management Software.
• Add payments and milestones into the Project Management System (PMS).
• Collaborate with team members to resolve client inquiries, concerns, and issues effectively.
• Provide clients with accurate information about our services, pricing, and timelines.
• Foster and maintain positive client relationships to encourage repeat business and referrals.
• Contribute to the continuous improvement of customer support processes and procedures.

Requirements:

• Strong command over written English communication skills.
• Previous experience in a customer support or client-facing role is preferred.
• Excellent interpersonal skills and the ability to empathize with clients’ needs.
• Proficiency in using project management software and tools.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Problem-solving skills to address client issues and find appropriate solutions.
• Familiarity with creative design or related industries is a plus.
• Bachelor’s degree or equivalent qualification is preferred.

Working Conditions:

• Location: Gulberg 3, Lahore (Onsite)
• Office Hours: Various shifts with rotation
• Office Days: Monday to Friday + Alternate Saturdays
• Compensation: Salary range of PKR 35,00 to PKR 55,00, based on Experience and Skills

If you are eager to be part of a vibrant team that values customer satisfaction and creative excellence, apply now and join Maxobiz.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address