Client Services Representative Jobs at Kamayi in Lahore, Punjab

Company Kamayi is offering job opportunities for the position of Client Services Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 80,000 (per Month). However, the salary may vary depending on the company's decision.

Kamayi operates in the Human Resources Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

We are hiring for the position of Client Engagement Specialist at Kamayi.

Responsibilities include:

• Professionally handle incoming calls and inquiries.
• Greet and assist clients in a courteous and efficient manner.
• Direct calls to the appropriate department or individual within the firm.
• Engage with warm leads to understand their legal needs.
• Provide information about the firm’s services and expertise.
• Convert leads into appointments for lawyers based in the London office.
• Ensure a high standard of customer service in all interactions.
• Address client inquiries, concerns, and provide relevant information.
• Efficiently manage and schedule appointments for lawyers.
• Coordinate with legal teams to ensure availability and suitability of appointments.
• Maintain accurate and detailed records of all interactions and appointments.
• Prepare reports on lead conversion and appointment scheduling.
• Work towards and achieve individual and team-based sales targets.
• Earn commissions on every successfully converted paid lead.

Qualifications:

• Education: Minimum of a high school diploma; higher education in a related field is a plus.
• Experience: Previous experience in a call center or customer service role is preferred.
• Communication Skills: Excellent verbal and written communication skills in English.
• Sales Skills: Proven ability to effectively convert leads into appointments; sales experience is an advantage.
• Time Management: Ability to manage time efficiently and work on UK timings from Pakistan.

Benefits:

• Competitive base salary and commission structure.
• Opportunities for professional development and career advancement.
• Positive and inclusive work environment.
• 10% commission on every paid booked appointment.

Location: Gulberg II, Lahore

Working Hours: 2 PM – 10 PM UK working hours

Experience: 2 Years

Proficiency in English Fluency

To apply, please send your resume and cover letter to [email protected] as soon as possible.

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address