Complaints Administrator Jobs at Translation Empire PK in Rawalpindi, Punjab
Translation Empire PK is currently seeking applicants for the position of Complaints Administrator in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Translation Empire PK operates within the Non-profit Organizations and Primary and Secondary Education industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Translation Empire PK |
| Position: | Complaints Administrator |
| Region: | Punjab, Rawalpindi - Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Translation and Localization |
Job Description
Key Responsibilities:
- Ensuring complaints are acknowledged and keeping customers informed
- Handling incoming complaints
- Liaising with Complaints Manager to update processes
- Ensuring complete information capture and investigation
- Investigating complaints objectively
- Liaising with various parties for investigations
- Communicating outcomes to customers
- Preparing responses via letter and email
- Ensuring high customer service levels
Requirements:
- Minimum 1 year customer service experience
- Meticulous with strong prioritization skills
- Highly organized with good problem-solving abilities
- Willing to undergo training
- Team player with a willingness to share ideas
Work mode: Work from Office
Shift Time: 10am-7pm
Location: DHA Sector F Rwp
Salary: Market Competitive
Benefits:
- Paid Leaves
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Rawalpindi |
| Full Address | Translation Empire, Translation Empire, Plot No.A24 & A25 DHA I, Sector F Near Shaheen Chowk, Bahria Town Phase 7, Islamabad, Rawalpindi, 46000, Pakistan |
| Google Map | Google Map |
Job Application Information
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