Pakistan Job

Contact Center Agent Jobs at Standard Chartered Bank in Karāchi, Sindh

Standard Chartered Bank
Published 1 year ago

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Welcome to our job portal, where Standard Chartered Bank is offering exciting employment opportunities for the position of Contact Center Agent in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Other skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Banking industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Standard Chartered Bank, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Standard Chartered Bank. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Standard Chartered Bank
Position:Contact Center Agent
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Entry level
Job Type:Full-time
Industry:Banking

Job Description

A Contact Center Agent is responsible for providing excellent customer service and resolving customer inquiries via phone, email, or chat. The agent should have strong communication skills, patience, and the ability to handle high call volumes.

The main responsibilities include:

  • Answering customer inquiries and providing accurate information
  • Assisting with product or service troubleshooting
  • Resolving customer complaints and concerns
  • Escalating complex issues to senior agents or supervisors
  • Maintaining customer databases and updating customer information

To excel in this role, candidates should have a positive attitude, excellent problem-solving skills, and the ability to work well under pressure.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Standard Chartered Bank

Industry: Banking

Standard Chartered Bank is a multinational financial institution headquartered in London, UK. With a strong presence in Pakistan, the bank offers a wide range of banking and financial services to individuals, businesses, and corporations. It is known for its expertise in trade finance, cash management, and corporate banking. Standard Chartered Bank’s commitment to innovation and customer-centric approach has established it as a trusted partner for individuals and companies alike. With a focus on sustainable development, the bank actively supports various community initiatives and aims to contribute positively to Pakistan’s economic growth.