Pakistan Job

Control Room Supervisor Jobs at ByteMage in Lahore, Punjab

ByteMage
Published 4 months ago

ByteMage is thrilled to announce job openings for the position of Control Room Supervisor in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At ByteMage, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ByteMage.

Job Information

Company:ByteMage
Position:Control Room Supervisor
Region:Lahore - Punjab, Punjab
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Job Summary: As the Control Room Manager, you will oversee the daily operations of our call center floor, ensuring exceptional service and performance targets are met.

Key Responsibilities:

  • Lead a team of call center agents to achieve goals and deliver outstanding customer service
  • Monitor metrics for improvement and implement corrective actions
  • Ensure adherence to policies and quality standards
  • Handle escalated customer issues promptly and professionally
  • Conduct coaching sessions to develop agent skills
  • Collaborate with departments to enhance service delivery
  • Analyze performance reports and implement efficiency strategies

Qualifications:

  • Experience in a call center supervisory role
  • Strong leadership and communication skills
  • Ability to manage tasks in a fast-paced environment
  • Proficiency in call center software and CRM systems

Benefits:

  • Competitive salary and benefits
  • Opportunities for career growth
  • Supportive work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address Bytemage, 265 Commercial Area, Sector Y DHA Phase 3, Lahore, Punjab, Pakistan
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

ByteMage

ByteMage is a tech company based in Pakistan, specializing in innovative software solutions and cutting-edge technology services. With a strong focus on creativity and efficiency, ByteMage delivers tailor-made solutions to meet the specific needs of their clients. They offer a wide range of services, including software development, app development, and digital marketing. ByteMage is known for its commitment to excellence, customer satisfaction, and continuous innovation. The company’s team of skilled professionals works tirelessly to bring ideas to life and drive success for businesses of all sizes.