Pakistan Job

Costumer Support Jobs at IT Empire Private Limited in Faisalabad Peoples Colony No., Punjab

IT Empire Private Limited company logo
Published 5 months ago

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IT Empire Private Limited is currently accepting applications for the role of Costumer Support in Faisalabad Peoples Colony No.. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

IT Empire Private Limited, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:IT Empire Private Limited
Position:Costumer Support
Region:Faisalabad Peoples Colony No. - Punjab, Punjab
Job Type:Full-time

Job Description

Job Overview:

We are seeking a proactive and customer-focused Support Staff member to provide technical assistance to our clients, ensuring quick resolutions and exceptional customer satisfaction. The candidate should have strong communication skills and technical knowledge related to IT systems and CRMs.

Key Responsibilities:

  • Provide first-level technical support to clients via various channels.
  • Investigate and resolve client-reported website issues promptly.
  • Assist clients with basic tasks, monitor website performance, and document support cases.

Requirements:

  • Experience in technical support or customer service, preferably in IT/web development.
  • Excellent communication and problem-solving skills.
  • Familiarity with ticketing systems and strong organizational skills.

Job Type: Full-time

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

Province Punjab
City Faisalabad Peoples Colony No.
Full Address Peoples Colony No. 1, Faisalabad
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Company Information

IT Empire Private Limited

Empire Private Limited is a leading IT company based in Pakistan, specializing in delivering top-notch technology solutions. With a focus on software development, IT consulting, and digital transformation, the company aims to empower businesses through innovative technologies. Empire Private Limited is committed to fostering growth and enhancing operational efficiency for its clients by leveraging cutting-edge tools and expert knowledge. Dedicated to excellence, the company continues to make a significant impact in the IT sector, driving advancements and creating value across various industries.