CRM Team Member Jobs at Skin Deep in Lahore, Punjab

Skin Deep is thrilled to announce job openings for the position of CRM Team Member in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Skin Deep, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Skin Deep.

Job Information

Job Description

Skin Deep is seeking a motivated and detail-oriented CRM Team Member to join our dynamic team. The ideal candidate will play a key role in managing customer interactions, enhancing customer satisfaction, and driving loyalty to our brand. This role involves collaborating with various departments to ensure our CRM strategies align with business objectives and customer needs.

Responsibilities:

• Handle customer inquiries and complaints through various channels (email, phone, social media) ensuring prompt and effective resolution.
• Maintain and update customer information in the system, ensuring data accuracy and integrity.
• Analyze customer data to identify trends, preferences, and areas for improvement; provide actionable insights to improve customer experience and retention.
• Work closely with the marketing team to ensure a cohesive approach to customer relationship management.
• Generate regular reports on CRM activities for management review.

Qualifications:

• Bachelor’s degree.
• Proficiency with Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Passionate about providing excellent customer service and enhancing the customer experience.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address