Pakistan Job

CSR & SMM Jobs at TalkStar Communications in Rawalpindi, Punjab

TalkStar Communications
Published 1 year ago

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TalkStar Communications is thrilled to announce job openings for the position of CSR & SMM in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At TalkStar Communications, we operate in the Telecommunications industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with TalkStar Communications.

Job Information

Company:TalkStar Communications
Position:CSR & SMM
Region:Punjab, Rawalpindi - Punjab
Seniority Level:Mid-Senior level
Salary:PKR 27.000 - PKR 110.000 per Month
Job Type:Full-time
Industry:Telecommunications

Job Description

We are seeking a talented and dynamic individual to join our team as a Customer Service Representative (CSR) & Social Media Manager (SMM). As a CSR, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction throughout their experience with our company.

As an SMM, you will be responsible for managing our social media accounts, creating engaging content, and interacting with our online community. You will utilize your creativity to develop strategies to increase brand awareness, drive engagement, and generate leads through various social media platforms.

Key responsibilities:

  • Handle customer inquiries and provide prompt and efficient responses
  • Resolve customer complaints and ensure customer satisfaction
  • Manage and respond to comments, messages, and reviews on social media channels
  • Create and schedule engaging and relevant social media content
  • Monitor and analyze social media metrics to identify trends and adjust strategies accordingly

The ideal candidate should have strong communication skills, both written and verbal, as well as excellent problem-solving abilities. Prior experience in customer service and social media management is preferred.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Rawalpindi
Full Address J3Q8+3JM Stellar Communications, 4th Rd, Block D Satellite Town, Rawalpindi, Punjab, Pakistan
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Company Information

TalkStar Communications

Industry: Telecommunications

TalkStar Communications is a leading telecommunications company in Pakistan, based in Lahore. With a mission to empower communication across the nation, TalkStar offers a wide range of services, including mobile and fixed-line telephony, internet connectivity, and digital TV solutions. With a strong focus on innovation and customer satisfaction, TalkStar continually invests in state-of-the-art technology to deliver reliable and affordable services to its customers. Committed to connecting people and driving economic growth, TalkStar Communications is at the forefront of shaping Pakistan’s digital landscape.