Customer Care Professional Jobs at 365 Care Group in Lahore, Punjab
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365 Care Group is currently accepting applications for the position of Customer Care Professional in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
365 Care Group operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | 365 Care Group |
| Position: | Customer Care Professional |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
365 Care Group is a Software Development, Information Technology Services, Outsourcing and Consultancy company that provides competitively outsourcing services worldwide.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will:
- Provide excellent customer support to clients through phone, email.
- Cultivate positive relationships with clients by ensuring customer satisfaction and enhancing customer experience.
- Assist clients in resolving issues and concerns in a timely and efficient manner.
- Maintain accurate records of interactions with clients and provide reports as required.
Qualification
- Customer Service Representatives, Customer Support, and Customer Service skills.
- Should have excellent English Communication skills.
- Experience in maintaining customer satisfaction and enhancing customer experience.
- Ability to communicate effectively and professionally with clients through phone, email, and chat.
- Excellent problem-solving and analytical skills.
- Strong attention to detail.
- Experience using CRM systems and basic computer skills.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | First Floor, 365 Care Group, Al Hafeez View, Office #2 Sir Syed Rd, Block D1 Gulberg III, Lahore, Punjab 54660, Pakistan |
| Google Map | Google Map |
Job Application Information
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