Customer Care Representative Jobs at YOLO in Karāchi, Sindh
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YOLO is thrilled to announce job openings for the position of Customer Care Representative in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At YOLO, we operate in the Technology & Information and Internet industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with YOLO.
Job Information
| Company: | YOLO |
| Position: | Customer Care Representative |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | Information and Internet, Technology |
Job Description
Job Description:
We’re looking for enthusiastic Customer Service Representatives (CSRs) with 1-2 years of experience in providing top-notch customer support, focusing on e-commerce platforms like Daraz, Shopify, and WordPress. Ideal candidates will excel in delivering exceptional service, handling customer inquiries, and ensuring a positive customer experience.
- Handle customer inquiries professionally via phone, email, or chat related to e-commerce platforms.
- Provide accurate information on products, services, and e-commerce functionalities.
- Assist customers with order processing, account management, billing, and more.
- Resolve customer complaints and escalate complex issues when needed.
- Document interactions and follow up to ensure customer satisfaction.
- Identify areas for e-commerce platform improvement and share customer feedback.
- Collaborate with teams to enhance overall customer satisfaction.
Requirements:
- 1-2 years customer service experience, focusing on e-commerce platforms.
- Excellent communication skills, problem-solving abilities, and empathy.
- Proficient in customer service tools and e-commerce platforms.
- High school diploma or equivalent (bachelor’s degree preferred).
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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