Customer Engagement Manager Jobs at Zones IT Solutions in Islamabad, Islāmābād
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Zones IT Solutions is currently seeking applicants for the position of Customer Engagement Manager in the Islāmābād area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Not Applicable in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Zones IT Solutions operates within the Computer Hardware Manufacturing, Software Development, & IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Zones IT Solutions |
| Position: | Customer Engagement Manager |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Not Applicable |
| Job Type: | Full-time |
| Industry: | Computer Hardware Manufacturing, IT Services and IT Consulting, Software Development |
Job Description
A Customer Engagement Manager is responsible for building and maintaining strong relationships with customers to ensure their satisfaction and loyalty. Key responsibilities include:
- Developing strategies to engage with customers and enhance their overall experience.
- Managing customer inquiries and concerns, providing timely and effective resolutions.
- Identifying customer needs and recommending suitable products or services.
- Analyzing customer data and feedback to identify trends and improve the customer journey.
- Collaborating with cross-functional teams to develop customer-centric initiatives and campaigns.
- Monitoring and managing customer satisfaction metrics.
The ideal candidate should possess excellent communication and interpersonal skills, demonstrate strong problem-solving abilities, and have a track record of delivering exceptional customer service. Experience in customer relationship management (CRM) systems and a solid understanding of marketing principles are also key qualifications.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | J2XQ+554 Zones IT Solutions (ZITS), 3, Islamabad, Pakistan |
| Google Map | Google Map |
Job Application Information
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