Customer Experience Associate Jobs at Khaadi Corporation in Karāchi, Sindh
Khaadi Corporation is thrilled to announce job openings for the position of Customer Experience Associate in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Customer Service and Information Technology skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Khaadi Corporation, we operate in the Internet Marketplace Platforms, Retail, & Food and Beverage Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Khaadi Corporation.
Job Information
| Company: | Khaadi Corporation |
| Position: | Customer Experience Associate |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Customer Service and Information Technology |
| Seniority Level: | Associate |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | Food and Beverage Retail, Food and Beverage Services, Restaurants |
Job Description
Our differences are what make us unique, and it matters to us that people can share every brilliant aspect of themselves with the world, comfortably and with confidence. Weaves was founded on the belief that the fashion you choose should let you wear your individuality, wherever you go and whatever you do.
Founded in 1998 by Shamoon Sultan, Weaves has experienced unprecedented growth from a single store selling hand-woven fabric to more than 60 stores in Pakistan, UAE and UK. Born of proud tradition, Weaves unparalleled selection of ever-changing patterns, colours and on-trend silhouettes is progressively pushing the boundaries of Pakistan’s fashion scene.
Responsibilities:
- Handling inquiries and requests related to orders, delivery and warehouse via chat ensuring promptness and accuracy
- Updating tickets in CRM system, ensuring accurate and detailed documentation of customer interactions
- Utilising the CRM system efficiently to track and manage customer interactions and resolutions
- Staying updated with product knowledge and customer service best practices
- Escalating complex issues to relevant stakeholders ensuring timely resolution
- Identifying recurring issues and suggest improvements to processes or systems to prevent future occurrences
Qualification: Bachelors preferably in a related field
Experience: 1-5 years of experience in CRM management
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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