Customer Experience Specialist Jobs at Educative in Lahore, Punjab
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Educative is currently accepting applications for the position of Customer Experience Specialist in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Other skills and have a minimum of Not Applicable in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Educative operates within the Transportation, Logistics, & Supply Chain and Storage industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Educative |
| Position: | Customer Experience Specialist |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Other |
| Seniority Level: | Not Applicable |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | E-Learning Providers |
Job Description
About the Position
We are looking for a stellar Customer Experience Specialist to provide exceptional support to developers worldwide. If you thrive in a fast-paced, ever-evolving technical environment, keep reading to learn more about this exciting opportunity. In this role, you will develop your customer service skills and tackle various business challenges while supporting the company’s B2C cycle and engaging with the learner community.
Note: This position requires rotating shifts.
Your Responsibilities
- Address and respond to inbound customer support requests
- Collaborate with Development and Business teams to resolve learner-related issues
- Enhance support documentation to improve efficiency and accuracy in the support cycle
- Ensure customer satisfaction through a customer-centric mindset
Additional Responsibilities
- Assist in other company projects as assigned
About You
- Demonstrated ability to manage time effectively and handle multiple priorities to deliver high-quality results
- High level of professionalism with a strong focus on customer satisfaction
- Excellent verbal and written communication skills in English
- Ability to work with minimal supervision
About Educative
Educative is a hands-on learning platform for software developers of all levels. Founded by industry veterans who understand the challenges developers face, Educative offers interactive, text-based courses designed to teach the skills in-demand by employers. Our platform provides coding environments and interview-focused assessments to help developers practice and enhance their skills.
Educative is connecting millions of developers worldwide, helping them become better professionals, acquire new skills, and prepare for interviews.
As a Customer Experience Specialist at Educative, your courses will empower learners to succeed in their jobs or find new opportunities while experiencing the joy of learning.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Educative, 13-C-1 MM Alam Rd, Block C 1 Gulberg III, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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