Customer Experience Trainee Jobs at SQUATWOLF in Karachi, Sindh
SQUATWOLF is thrilled to announce job openings for the position of Customer Experience Trainee in the Sindh area. We are currently offering Contract opportunities.
We are seeking candidates with excellent Customer Service skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At SQUATWOLF, we operate in the Apparel & Fashion industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SQUATWOLF.
Job Information
| Company: | SQUATWOLF |
| Position: | Customer Experience Trainee |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Customer Service |
| Seniority Level: | Entry level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Contract |
| Industry: | Retail Apparel and Fashion |
Job Description
The Customer Experience Trainee is a contractual position at SQUATWOLF. Responsibilities include assisting the ticketing team, analyzing customer feedback, and tracking overall customer experience. The role involves creating mechanisms to analyze customer data for insights across departments.
Responsibilities and Duties:
- Capture and analyze customer experiences across touchpoints, creating journey maps.
- Bridge between marketing and customer support for knowledge exchange.
- Respond to customer queries effectively across channels.
- Consolidate and analyze feedback, creating reports for stakeholders.
- Document processes, log technical issues, compliments, and complaints.
- Identify customer needs and ensure positive experiences.
- Stay updated on industry trends and CRM technologies.
- Generate ideas to enhance customer retention.
- Contribute to operational tasks and assist when needed.
Qualifications:
- Education: Bachelor’s degree in marketing or communications.
- Experience: Fresh graduate or less than one year in a relevant field.
- Skills: Analytical ability and problem-solving.
- Attributes: Positive attitude, self-motivated, teamwork, good communication skills, proficiency in English.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karachi |
| Google Map | Google Map |
Job Application Information
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