Customer Relations Executive Jobs at Toyota Gujrat Motors in Gujrāt Punjab, Punjab

Toyota Gujrat Motors is currently accepting applications for the position of Customer Relations Executive in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Business Development and Sales skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Toyota Gujrat Motors operates within the Motor Vehicle Manufacturing industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are seeking a dedicated Customer Relations Representative to join our dynamic team. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and professionally.
• Develop and maintain strong customer relationships to enhance their experience and satisfaction.
• Manage customer accounts, ensuring all data is accurately recorded and updated in our systems.
• Collaborate with internal teams to address customer needs and provide effective solutions.
• Identify opportunities for improving customer service processes and advocate for customer feedback.
• Handle customer complaints empathetically and professionally, always aiming for a positive outcome.
• Educate customers about our products and services, giving them the information they need to make informed decisions.
• Monitor customer interactions and maintain a high level of customer service standards.

Qualifications:

• High school diploma or equivalent; additional education in business or communications is a plus.
• Proven experience in customer service or related field is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a positive attitude.
• Proficient in using customer relationship management (CRM) software and Microsoft Office Suite.
• Ability to work both independently and as part of a team.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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