Customer Relations Officer Jobs at My First Landing in Karāchi, Sindh

My First Landing is currently accepting applications for the position of Customer Relations Officer in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Customer Service, Sales, & Consulting skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

My First Landing operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Job Type: Full-time (On-Site)

Job Location: Karachi DHA Phase 8

Company name: My First Landing

Salary: Depends on Experience & Skill set

Join our dynamic Immigration Office team. We are seeking an enthusiastic and organized Customer Relations Officer to provide vital support to our immigration practice.

Responsibilities:

• Manage customer pipeline
• Understand customer queries and provide them with relevant information
• Handle confidential information with professionalism
• Efficiently manage communication, both verbal and written, including office email & telephonic correspondence
• Maintain customer database
• Adapt to changing priorities in a fast-paced environment
• Collaborate with team members and assist clients with confidence
• Pitch sales to prospective clients and follow up efficiently
• Demonstrate excellent organizational and time management skills

Job Requirements:

• Prior experience as a customer relationship officer in an immigration firm will be preferred
• Demonstrate attention to detail, ability to work independently and under pressure, and time management skills
• Candidate should have impeccable organizational skills and the ability to pay attention to detail
• Contact clients through phone calls, emails, and other forms of communication and provide relevant information
• Experience with Microsoft Office (Word and Excel), ability to adapt to different software and programs
• Previous experience in sales is a plus point

Qualification:

• Bachelor’s degree in a related field

Experience & Skills:

• Must be fluent in English. Any second language is an asset.
• Experience handling confidential information in a professional manner
• Capable of working in a fast-paced office environment
• Willing to learn and develop skills
• Capable of confidently communicating and assisting clients through calls and emails
• Must be a team player
• Excellent verbal and interpersonal communication skills
• Good organizational skills
• Ability to take initiative
• Experience with Microsoft Office (Word, Excel, and Outlook)

How to apply:

Send your resume to [email protected] with “Customer Relation Officer” in the subject line.

Note:

• Only Shortlisted Candidates will be contacted for Interviews
• Kindly apply after carefully going through the job description

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address