Customer Relations Representative Jobs at Easy2Employ, LLC in Lahore, Punjab
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Easy2Employ, LLC is currently accepting applications for the position of Customer Relations Representative in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Easy2Employ, LLC operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Easy2Employ, LLC |
| Position: | Customer Relations Representative |
| Region: | Lahore - Punjab, Punjab |
| Job Type: | Full-time |
| Industry: | Human Resources Services |
Job Description
The ideal candidate for the CSR position should be an empathetic and patient individual who possesses excellent communication skills and a passion for helping others. They should be a problem-solver who can work under pressure and maintain a positive attitude in the face of customer challenges.
Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information and assistance to customers. Escalate complex issues to the respective teams. Maintain high levels of customer satisfaction. Keep records of customer interactions and transactions. Participate in ongoing training and development.
Requirements: Efficient problem-solving skills; fluency in English; additional languages are a plus. Strong interpersonal skills and the ability to build rapport with customers. Capability to work in a fast-paced environment and adapt to changes. Reliable, with a keen eye for detail.
Experience: 1-3 years of customer service experience, preferably in a related industry. Hands-on experience with customer service software and tools, with the ability to quickly learn and adapt to new technologies.
Skills: Proficiency in CRM software such as Salesforce and HubSpot. Excellent verbal and written communication skills in English. Ability to multitask and handle multiple inquiries at once. Familiarity with industry practices and professional standards.
Education: High School diploma or equivalent. Additional certification in customer service or related fields is a plus.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | TalentHue | Recruitment & HR Consulting, Commercial Center, Model Town Link Rd, 3, Phase II Muhammadpura, Lahore, Punjab 54600, Pakistan |
| Google Map | Google Map |
Job Application Information
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