Customer Service Assistant Jobs at QMCC in Lahore, Punjab

QMCC is currently accepting applications for the position of Customer Service Assistant in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

QMCC operates within the Outsourcing/Offshoring industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Position Overview:

We are seeking a detail-oriented and proactive Customer Service/Administrative Assistant to join our team. This role involves managing customer inquiries, providing administrative support, and ensuring efficient office operations. The ideal candidate will possess excellent written English skills, have prior experience in customer service or administration, and be eager to learn and grow within our organization.

Key Responsibilities:

Respond to customer inquiries via email, chat, and phone in a professional and timely manner.

Handle administrative tasks such as data entry, filing, and document management.

Assist with scheduling and coordinating meetings and appointments.

Prepare and edit correspondence, reports, and presentations.

Maintain and update customer records in our database.

Provide general office support and perform other duties as assigned.

Qualifications:

Excellent written and verbal communication skills in English.

Previous experience in a customer service or administrative role.

Strong organizational and multitasking abilities.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Ability to work independently and as part of a team.

Strong attention to detail and problem-solving skills.

Positive attitude and willingness to learn.

Preferred Qualifications:

Experience with customer relationship management (CRM) software.

Familiarity with basic accounting or bookkeeping tasks.

Ability to handle confidential information with discretion.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address