Customer Service Executive Jobs at IDEMIA in Karāchi, Sindh
IDEMIA is thrilled to announce job openings for the position of Customer Service Executive - Pak in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Customer Service skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At IDEMIA, we operate in the Software Development industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with IDEMIA.
Job Information
| Company: | IDEMIA |
| Position: | Customer Service Executive |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Purpose
This role executes the customer contract, works internally and externally to maximize customer satisfaction through effective contract delivery and promotes revenue generation and profitability.
Role & Responsibility
- Owns the first level customer relationship for all BAU activities
- Coordinates contract execution with stakeholders
- Manages end-to-end Sales Order Process
- Supports regulatory customer compliance
- Manages customer queries and complaints to resolution
- Supports Account Manager in contract delivery
- Manages multiple customer accounts independently
- Handles customer service inquiries effectively
- Provides leadership to entry-level colleagues
- Assesses needs and promotes solutions
- Prepares customer reports and presentations
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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