Customer Service Officer Jobs at iTecknologi Group in Karāchi, Sindh
iTecknologi Group is currently accepting applications for the position of Customer Service Officer in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
iTecknologi Group operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
Company: | iTecknologi Group |
Position: | Customer Service Officer |
Region: | Karāchi - Sindh, Sindh |
Seniority Level: | Entry level |
Job Type: | Full-time |
Industry: | IT Services and IT Consulting |
Job Description
Company: iTecknologi Group of Companies
Position: Customer Services Officer
Responsibilities:
- Identify and resolve cases of missing or incomplete mandatory reporting within corporate services.
- Investigate renewal cases, identify root causes, and implement corrective actions.
- Develop and execute strategies to enhance renewal rates.
- Collaborate with sales, marketing, and customer service teams on renewal recovery cases.
- Serve as the main contact point for customers on renewal inquiries and negotiations.
- Analyze renewal data, track metrics, and generate performance reports.
Qualifications:
- Bachelor’s degree in B.com/BBA or related field.
- Prior experience in customer services, corporate services, or regulatory sector preferred.
- Strong analytical skills, attention to detail, and effective communication abilities.
WHAT WE OFFER:
- Competitive salary and benefits package
- Opportunities for professional growth
- A supportive work environment
iTecknologi Group is an equal-opportunity employer promoting diversity and inclusivity.
Location: Boat Basin, Clifton Karachi
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Sindh |
City | Karāchi |
Google Map | Google Map |
Job Application Information
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