Customer Service Representative Jobs at Aga Khan University in Karāchi, Sindh
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Aga Khan University is thrilled to announce job openings for the position of Customer Services Representative (Contact Centre), Patient Access in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Customer Service skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Aga Khan University, we operate in the Hospitals and Health Care industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Aga Khan University.
Job Information
| Company: | Aga Khan University |
| Position: | Customer Service Representative |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Customer Service |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Higher Education |
Job Description
We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Services Representative in our Contact Centre, specifically for Patient Access.
As a Customer Services Representative, your main responsibility is to provide exceptional service and support to patients accessing our healthcare services. You will be responsible for answering inquiries, providing information, and resolving any issues or concerns patients may experience.
Key responsibilities:
- Handle incoming calls from patients and assist them with their inquiries
- Provide information about healthcare services and ensure patients have a clear understanding
- Assist in scheduling appointments and coordinating patient access to healthcare professionals
- Resolve any issues or concerns patients may have, ensuring their satisfaction and promoting a positive experience
To excel in this role, you should have excellent communication skills, empathy, and the ability to handle challenging situations with professionalism and patience. Experience in a customer service role, particularly in a contact centre environment, is preferred.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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