Pakistan Job

Customer Service Representative Jobs at ASTRA SMC PVT LTD in Lahore District, Punjab

ASTRA SMC PVT LTD
Published 11 months ago

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ASTRA SMC PVT LTD is currently accepting applications for the position of Customer Service Representative in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

ASTRA SMC PVT LTD operates within the Telephone Call Centers industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:ASTRA SMC PVT LTD
Position:Customer Service Representative
Region:Lahore District - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Following continued growth and expansion, we are looking for people to join our team. We are looking for 10 customer service specialists to join our Lahore, Pakistan office.

Are you someone who has a good attitude, strong work ethic, strong communication skills and not afraid of hard work? In return, we offer:

  • Free lunches
  • Competitive salary
  • Great office space
  • Team & Individual incentives
  • Career progression opportunities
  • Full training and support

We are building a new team in the office, presenting many career progression opportunities. This team is expected to grow quickly, and you will receive dedicated training and support from our most senior agents based in the UK.

The role involves providing exceptional customer service through written and verbal communication in English. You must be able to demonstrate compassion, understanding, and offer the best solutions to our growing customer base.

Salary: 60,00 PKR (monthly) increasing to 70,00 PKR upon 6 consistent months of achieving performance targets. Salary will be reviewed further upon 12 months of service.

Shifts: There are three rotation shift patterns:

  • Monday to Thursday:
    • 1pm to 9.30pm
    • 2pm to 8.30pm
    • 3.30pm to 12.00 midnight
  • Saturday:
    • You will work 1 shift in every 4. You will get a day off in the following week when you complete a Saturday.
    • 8am to 4.30pm (UK operational times)

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore District
Full Address Astra Consulting Pvt.Ltd, House No 15B, near Thokar Niaz Baig, Sultan Town, Lahore, Punjab 53700, Pakistan
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Company Information

ASTRA SMC PVT LTD

ASTRA SMC PVT LTD is a renowned manufacturing company based in Pakistan. With a strong commitment to innovation and quality, they have established themselves as a trusted name in the industry. Specializing in the production of various industrial products, ASTRA SMC offers a wide range of solutions tailored to meet the diverse needs of their clients. Backed by a team of skilled professionals and state-of-the-art facilities, ASTRA SMC consistently delivers high-quality products and services. Their focus on customer satisfaction, timely delivery, and competitive pricing has earned them a strong market presence both domestically and internationally. As a leading manufacturing company, ASTRA SMC PVT LTD continues to contribute to the growth and development of various sectors in Pakistan and beyond.