Pakistan Job

Customer Service Representative Jobs at Bioniks in Karāchi, Sindh

Bioniks
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Bioniks is currently accepting applications for the position of Customer Service Representative in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Bioniks operates within the Hospitals and Health Care industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Bioniks
Position:Customer Service Representative
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Hospitals and Health Care

Job Description

Company Description

Bioniks is an innovative organization that specializes in AI-based prosthetics technology. Our mission is to empower people with physical limitations by providing them with the most advanced technology. Our expertise revolves around brain-controlled prosthetics, allowing for greater mobility and autonomy. We’re passionate about innovation and strive to make life easier for our clients. #weempower #bionic #prosthetic #bioniks #innovation #mobility

Role Description

This is a full-time on-site role for a Customer Service Representative located in Karachi. The duties of the Customer Service Representative will involve interacting with clients daily, answering inquiries, and resolving customer complaints promptly and efficiently, and ensuring high customer satisfaction. The Customer Service Representative will be the primary point of contact for our clients, demonstrating excellent communication skills and creating a positive customer experience.

Qualifications

  • Experience in Customer Service, supporting customers before and after-sales, and ensuring customer satisfaction
  • Excellent communication skills, both written and verbal, able to communicate effectively with clients and ensure comprehension
  • Experience in handling customer complaints and resolving issues efficiently while keeping the customer’s requirements in mind
  • Ability to analyze customer problems and provide solutions to meet customer needs
  • Ability to work in a team environment and collaborate with colleagues to resolve customer issues
  • Strong attention to detail and ability to multitask while maintaining focus on customer satisfaction
  • High school diploma or previous experience is required.
  • Multi-lingual candidates are preferred

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Bioniks

Bioniks is a groundbreaking company based in Pakistan that is transforming the healthcare industry through its innovative use of robotics. With a vision to improve the quality of life for individuals with physical disabilities, Bioniks specializes in developing advanced robotic exoskeletons and prosthetic limbs. These cutting-edge technologies enable people with mobility impairments to regain their independence and enhance their overall functionality. Bioniks’ solutions are designed to be adaptable, comfortable, and user-friendly, providing individuals with customized support and personalized rehabilitation. Through their pioneering efforts, Bioniks is revolutionizing healthcare by bridging the gap between technology and human abilities.