Customer Service Representative Jobs at Craftech Digital in Karāchi, Sindh
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Craftech Digital is currently seeking applicants for the position of Customer Service Representative in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Craftech Digital operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Craftech Digital |
| Position: | Customer Service Representative |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Are you a Bookworm? Are you Creative and looking for a job that interests you in both spoken and written English, fond of stories? Like MS word? Then I have got a perfect job for you.
Role Description
As a full-time Customer Service Representative at Craftech Digital, you will be responsible for handling customer inquiries and complaints, providing information about products and services, delivering daily tasks, and resolving customer concerns to ensure customer satisfaction. This is an on-site position located in DHA Karāchi.
Shift timings: 9pm to 6am, Monday to Friday.
Qualifications
- Customer Service Representatives skills
- Customer Support skills
- Customer Satisfaction skills
- Customer Service skills
- Customer Experience skills
- Strong communication and interpersonal skills
- Ability to work under pressure and handle customer complaints in a professional manner
- Attention to detail and organizational skills
- Experience in a customer service role is preferred
- Should know Customer Retention
- Refund/Chargeback Handling
- Strong hands-on experience with MS Word, excellent English written and spoken Understanding.
A high school diploma or equivalent qualification is required for this role. Bilingual language skills (English and Urdu) and experience in the software development industry would be beneficial.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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