Customer Service Representative Jobs at Elite Consulting USA in Karachi Division, Sindh
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Elite Consulting USA is thrilled to announce job openings for the position of Customer Service Representative in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Elite Consulting USA, we operate in the Business Consulting and Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Elite Consulting USA.
Job Information
| Company: | Elite Consulting USA |
| Position: | Customer Service Representative |
| Region: | Karachi Division - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
Full job description:
Elite Consulting USA is seeking a Customer Care Agent to join our team. In this role, you will be responsible for maintaining the schedule for all clients and employees. This includes ensuring that all shifts are covered at least one week in advance. In addition, the Customer Care Agent is responsible for tracking, changing and refilling all vacation requests, call-offs, requests for changes by the client, etc. and ensuring scheduling portal has been updated. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities of Customer Care Agent:
- Customer Care Agent will serve as the primary contact for clients and employees
- Assign clients to the appropriate employees
- Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
- Communicate with employees regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Customer Care Agent will ensure all scheduled shifts are staffed and completed
Qualifications of Customer Care Agent:
- Must speak fluent English
- Strong verbal and written communication skills
- Must be a team player and work independently
- Must be able to work Monday through Saturday
- Shift Hours 5pm to 2am
- Pay attention to detail
- Strong computer skills including Microsoft Word/Excel
- Ability to multi-task
- Pleasant and friendly demeanor
Benefits of Customer Care Agent:
- Starting Salary 70k+ and Bonuses
- Paid Holidays
- Eid Bonuses
- Medical Allowance
- Vacation Time
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karachi Division |
| Full Address | ELITE Education Experts, Rs3 2nd floor above Alpine Gelato , adjacent Rehman bakery, near Shama shopping center, Shah Faisal Colony 2 Shah Faisal Colony, Karachi City, Sindh 75230, Pakistan |
| Google Map | Google Map |
Job Application Information
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