Pakistan Job

Customer Service Representative Jobs at Get trip in Lahore, Punjab

Get trip
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Get trip is currently seeking applicants for the position of Customer Service Representative in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Get trip operates within the Travel Arrangements industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Get trip
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Travel Arrangements

Job Description

Company Description

Get Trip is an ATOL-protected and IATA-certified travel firm that offers flight tickets and tour arrangements at competitive prices. Our utmost priority is to fulfill the needs and desires of our loyal customers by ensuring they receive flights and tickets on their preferred dates and times. We firmly believe in establishing a strong bond of trust and responsibility with our esteemed clients.

Role Description

Join us as a full-time on-site Customer Service Representative at Get Trip’s Lahore location. As a representative, your primary responsibilities will include addressing customer inquiries, providing information about our products and services, resolving issues related to our offerings, and handling order processing, forms, and requests. You will also be accountable for maintaining customer accounts, documenting customer interactions, and following up as necessary.

Qualifications

  • Customer Service Representative, Customer Support, and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Excellent communication and active listening skills
  • Effective time management and task prioritization abilities
  • Proficiency in computer usage and navigating multiple systems and applications
  • Capability to thrive in a team environment and work well under pressure
  • High school diploma or equivalent; associate’s or bachelor’s degree is a plus
  • Ability to speak multiple languages is a plus

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Lahore Guided Tours, Fort Rd, Shahi Mohallah Walled City of Lahore, Lahore, Punjab, Pakistan
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Company Information

Get trip

Get Trip is a leading travel company based in Pakistan that offers a wide range of travel services and experiences. With a strong focus on customer satisfaction, Get Trip strives to provide exceptional travel experiences to its clients. From organizing domestic and international tours to arranging accommodation and transportation, Get Trip ensures a seamless and memorable travel experience. With a team of experienced professionals and a vast network of partners, Get Trip is committed to delivering personalized and hassle-free travel solutions. Whether it’s exploring the breathtaking landscapes of Pakistan or embarking on an exotic international adventure, Get Trip is your ultimate travel companion.