Pakistan Job

Customer Service Representative Jobs at iTecknologi Group in Karāchi, Sindh

iTecknologi Group
Published 8 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

iTecknologi Group is currently accepting applications for the position of Customer Service Representative in the Sindh area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

iTecknologi Group operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:iTecknologi Group
Position:Customer Service Representative
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Responsibilities:

  • Identify and resolve non-reporting cases within the corporate services department.
  • Conduct thorough investigations to address root causes and implement corrective actions.
  • Maintain accurate records and documentation of non-reporting cases.
  • Identify process improvement opportunities and enhance reporting accuracy.
  • Implement corrective and preventive measures based on regulatory feedback.
  • Utilize internal systems effectively to manage non-reporting cases.

Qualifications:

  • Bachelor’s degree in business administration or related field.
  • Prior experience in customer services, corporate services, or regulatory sector preferred.
  • Strong analytical skills, attention to detail, and effective communication abilities.
  • Collaborative interpersonal skills with stakeholders at all levels.

WHAT WE OFFER:

  • Competitive salary and benefits package.
  • Professional growth and development opportunities.
  • Dynamic and supportive work environment with annual appraisals.

iTecknologi is an equal-opportunity employer committed to diversity and inclusivity.

Location: Boat Basin, Clifton Karachi

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

iTecknologi Group

iTecknologi Group is a leading technology company based in Pakistan. With a strong focus on innovation and customer satisfaction, iTecknologi Group offers a wide range of cutting-edge solutions and services in the technology industry. From software development and digital marketing to web design and mobile app development, they provide comprehensive solutions to meet the unique needs of businesses across various sectors. With a team of highly skilled professionals and a commitment to excellence, iTecknologi Group strives to empower businesses and individuals with the latest technology advancements, helping them achieve their goals and stay ahead in a rapidly evolving digital world.