Pakistan Job

Customer Service Representative Jobs at SimpliTaught in Lahore, Punjab

SimpliTaught
Published 12 months ago

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Company SimpliTaught is offering job opportunities for the position of Customer Service Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 23,000 - Rs 90,000 (per Month). However, the salary may vary depending on the company's decision.

SimpliTaught operates in the E-Learning Providers industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SimpliTaught
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:E-Learning Providers

Job Description

Company Description

SimpliTaught is an educational content curation and collaboration ecosystem that supports higher education institutions, educators, and students. Our platform curates the best resources available for students in various formats, including video, audio, documents, images, and other digital assets tagged at the key concept level. We aim to bridge the digital learning divide by providing students with the best educational resources.

Role Description

This is a full-time on-site role for a Customer Service Representative in Lahore. The Customer Service Representative will be responsible for providing exceptional customer service and support, helping students with their inquiries, resolving issues, and ensuring satisfaction. The Customer Service Representative will also be responsible for maintaining student records and handling complaints in a timely manner.

Qualifications

  • Bachelor’s degree in a relevant field or equivalent experience in a customer service role
  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to handle difficult customer situations with ease
  • Ability to multitask and work under pressure in a fast-paced environment
  • Attention to detail and strong problem-solving skills

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
Full Address Lahore, Punjab, Pakistan
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Job Application Information

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Company Information

SimpliTaught

SimpliTaught is a leading educational company based in Pakistan, dedicated to transforming the education landscape in the country. Through innovative teaching methods and technological advancements, SimpliTaught offers a wide range of online courses and programs to learners of all ages and backgrounds, making education accessible to a larger population. With highly qualified instructors and a user-friendly learning platform, SimpliTaught ensures an engaging and interactive learning experience. By bridging the gap between traditional education and modern technology, SimpliTaught is empowering individuals to acquire new skills and knowledge, ultimately contributing to personal growth and the economic development of Pakistan.