Customer Service Representative Jobs at StudyWise in Lahore, Punjab
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StudyWise is currently accepting applications for the position of Customer Service Representative ( 6 30 AM To 2 30 PM) Female in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Consulting skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
StudyWise operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | StudyWise |
| Position: | Customer Service Representative |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Consulting |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
As a Customer Service Representative at StudyWise, you will be the key player in providing top-tier service and support to our valued customers. Your main responsibilities include addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction through various channels like phone, email, and live chat.
Key Responsibilities:
- Customer Support: Prompt and courteous assistance to customers.
- Issue Resolution: Identifying and resolving customer concerns effectively.
- Product Knowledge: Developing in-depth understanding of our offerings.
- Documentation: Maintaining accurate records of customer interactions.
- Problem-Solving: Analyzing issues and facilitating timely resolutions.
- Customer Feedback: Collecting and documenting customer suggestions.
- Cross-functional Collaboration: Working with other departments to address customer needs.
Requirements:
- Bachelor’s degree preferred.
- Prior experience in customer service or retail is a plus.
- Strong interpersonal and communication skills.
- Proficiency in customer support software.
- Excellent problem-solving abilities.
- Customer-centric mindset and a positive attitude.
- Patience and a passion for exceptional service.
Benefits:
- Ongoing training and professional development opportunities.
- Opportunities for advancement within the company.
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | StudyWise, Commercial Market, 4, Block K Model Town, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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