Customer Service Representative Jobs at Suzuki Margalla Motors in Karāchi, Sindh
Suzuki Margalla Motors is currently accepting applications for the position of Customer Service Representative in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Suzuki Margalla Motors operates within the Motor Vehicle Manufacturing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Suzuki Margalla Motors |
| Position: | Customer Service Representative |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Motor Vehicle Manufacturing |
Job Description
Position Overview:
As a Customer Relations Officer, you will play a crucial role in enhancing customer satisfaction by proactively engaging with customers, addressing feedback, managing complaints, and scheduling appointments. This position requires excellent communication skills, a customer-centric approach, and the ability to maintain accurate records using specialized software.
Responsibilities:
Customer Engagement:
- Initiate outbound calls to customers to gather feedback on their experiences.
- Address customer inquiries, concerns, and complaints with professionalism and empathy.
- Build positive relationships with customers to enhance their overall experience.
Appointment Scheduling:
- Coordinate with customers to schedule service and follow-up appointments.
- Maintain an organized schedule and collaborate with the service team to ensure seamless appointment execution.
Data Management:
- Use specialized software to record and maintain customer information and feedback.
- Ensure accurate and up-to-date documentation of all customer interactions.
- Generate reports and analyze data to identify trends and areas for improvement.
Qualifications:
- Proven experience in a customer service or relations role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in customer management software and tools.
- Ability to handle challenging situations with tact and diplomacy.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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