Customer Service Representative Jobs at Think Higher Consultants in Karachi Division, Sindh
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Welcome to our job portal, where Think Higher Consultants is offering exciting employment opportunities for the position of Customer Service Representative in the Sindh area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Think Higher Consultants, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Think Higher Consultants. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
Company: | Think Higher Consultants |
Position: | Customer Service Representative |
Region: | Karachi Division - Sindh, Sindh |
Job Type: | Full-time |
Industry: | Law Practice |
Job Description
Duties & Responsibilities:
- Manage incoming phone calls.
- Build sustainable relationships and trust with customers through interactive communication.
- Provide accurate, valid, and complete information using the right methods/tools.
- Handle customer complaints, provide appropriate solutions, and follow up for resolution.
- Keep records of customer interactions, process accounts, and maintain documents.
- Follow communication procedures, guidelines, and policies.
- Engage customers by going the extra mile.
Skills & Experience:
- Two years of experience with Graduation, A level, and O level (preferred).
- Diploma in customer service.
- Fluency in English.
- Proven Customer Support Experience.
- Familiarity with CRM systems and practices.
- Customer orientation and adaptability with different clients.
- Prior experience in the Visa Industry is a plus.
- Excellent communication and listening skills.
- Strong problem-solving and project management abilities.
- Proficiency in Microsoft Office Suite & Outlook.
- High commitment, responsibility, and passion for work.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
Province | Sindh |
City | Karachi Division |
Full Address | Office No. 204, 2nd Floor, Think Higher Consultants Pakistan, Al-Amin Tower, Main University Rd, Block 10 Gulshan-e-Iqbal, Karachi, Pakistan |
Google Map | Google Map |
Job Application Information
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