Pakistan Job

Customer Service Representative Jobs at Think Higher Consultants in Karachi Division, Sindh

Think Higher Consultants
Published 5 months ago

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Welcome to our job portal, where Think Higher Consultants is offering exciting employment opportunities for the position of Customer Service Representative in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Think Higher Consultants, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Think Higher Consultants. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Think Higher Consultants
Position:Customer Service Representative
Region:Karachi Division - Sindh, Sindh
Job Type:Full-time
Industry:Law Practice

Job Description

Duties & Responsibilities:

  • Manage incoming phone calls.
  • Build sustainable relationships and trust with customers through interactive communication.
  • Provide accurate, valid, and complete information using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions, and follow up for resolution.
  • Keep records of customer interactions, process accounts, and maintain documents.
  • Follow communication procedures, guidelines, and policies.
  • Engage customers by going the extra mile.

Skills & Experience:

  • Two years of experience with Graduation, A level, and O level (preferred).
  • Diploma in customer service.
  • Fluency in English.
  • Proven Customer Support Experience.
  • Familiarity with CRM systems and practices.
  • Customer orientation and adaptability with different clients.
  • Prior experience in the Visa Industry is a plus.
  • Excellent communication and listening skills.
  • Strong problem-solving and project management abilities.
  • Proficiency in Microsoft Office Suite & Outlook.
  • High commitment, responsibility, and passion for work.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karachi Division
Full Address Office No. 204, 2nd Floor, Think Higher Consultants Pakistan, Al-Amin Tower, Main University Rd, Block 10 Gulshan-e-Iqbal, Karachi, Pakistan
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Company Information

Think Higher Consultants

Industry: Law Practice

Think Higher Consultants is a renowned educational consultancy firm based in Pakistan. With a passion for transforming lives through education, Think Higher Consultants provides comprehensive guidance and support to students planning to pursue higher education abroad. With a team of experienced professionals and extensive knowledge of international academic institutions, they assist students in selecting the right course and institution according to their interests and abilities. The company’s personalized approach ensures that students receive tailored advice and support throughout the application process, including visa assistance and scholarship opportunities. Think Higher Consultants is committed to empowering students to achieve their educational dreams, opening doors to endless possibilities for a brighter future.